Job Description
We are seeking one highly motivated and technically ambitious student for our inaugural 14-week, part-time Support Internship Program during the Spring 2026 academic semester.
This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will gain deep domain expertise in fintech and private markets while delivering a tangible, resume-defining tool that significantly impacts our team’s efficiency and client experience.
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Duration: 14 Weeks (January 26th – May 8th, 2026)
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Hours: Part-time, 20 hours per week
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Schedule: Flexible to accommodate academic schedule
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Location: Remote (or optional as hybrid if in SF-Bay Area)
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The application deadline for this role is Dec 10th.
What you’ll do
Part 1: Investor Support
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Foundational Training: Complete core support training, shadow senior team members, and receive mentorship throughout the program
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Client Communication: Serve as the first point of contact for our investor clients via phone and email
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Issue Resolution: Independently handle routine client support tasks, ensuring high client satisfaction and resolving issues like portal login questions and tax document access
Part 2: AI Project
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Deliver an AI/Automation Project: Identify, scope, develop, and deploy a high-value AI-powered solution to streamline a workflow or proactively address common issues faced by our Support Team
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Collaborate: Collect input from senior team members to help amplify your project’s success
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Presentation: Present the final project, documentation, and impact to department leadership
Qualifications
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Enrolled in a Bachelor's or Master's degree program and graduating in Summer 2026 ~or~ recent graduate in 2025
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Must be available to work 20 hours per week during the Spring 2026 semester (Jan 26th – May 15th)
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Preferred Majors: Information Systems, Business Analytics, Operations Management, or a focus on Business/Product
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Experience with Prompt Engineering for LLMs (Gemini/GPT), specifically iterating on prompts to improve accuracy and consistency.
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Excellent verbal and written communication skills with a client-first, professional demeanor
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Familiarity with LLMs (Gemini/GPT), and strong logical thinking for process mapping
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Capable of managing both routine client tasks and an independent project simultaneously
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Preferred Skills: Google Apps Script, Python, SQL, Google AI Studio, or Vertex AI Agent Builder
Compensation
Compensation for this position includes an hourly salary. The U.S. hourly rate for this role is $25.00.
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