Remote Jobs / Customer Service

Juniper Square is hiring for Customer Support AI Solutions (Intern)

AI project development Client support Workflow automation

Job Description

We are seeking one highly motivated and technically ambitious student for our inaugural 14-week, part-time Support Internship Program during the Spring 2026 academic semester.

This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will gain deep domain expertise in fintech and private markets while delivering a tangible, resume-defining tool that significantly impacts our team’s efficiency and client experience.

  • Duration: 14 Weeks (January 26th – May 8th, 2026)

  • Hours: Part-time, 20 hours per week

  • Schedule: Flexible to accommodate academic schedule

  • Location: Remote (or optional as hybrid if in SF-Bay Area)

  • The application deadline for this role is Dec 10th.

What you’ll do

Part 1: Investor Support

  • Foundational Training: Complete core support training, shadow senior team members, and receive mentorship throughout the program

  • Client Communication: Serve as the first point of contact for our investor clients via phone and email

  • Issue Resolution: Independently handle routine client support tasks, ensuring high client satisfaction and resolving issues like portal login questions and tax document access

Part 2: AI Project

  • Deliver an AI/Automation Project: Identify, scope, develop, and deploy a high-value AI-powered solution to streamline a workflow or proactively address common issues faced by our Support Team

  • Collaborate: Collect input from senior team members to help amplify your project’s success

  • Presentation: Present the final project, documentation, and impact to department leadership

Qualifications

  • Enrolled in a Bachelor's or Master's degree program and graduating in Summer 2026 ~or~ recent graduate in 2025

  • Must be available to work 20 hours per week during the Spring 2026 semester (Jan 26th – May 15th)

  • Preferred Majors: Information Systems, Business Analytics, Operations Management, or a focus on Business/Product

  • Experience with Prompt Engineering for LLMs (Gemini/GPT), specifically iterating on prompts to improve accuracy and consistency.

  • Excellent verbal and written communication skills with a client-first, professional demeanor

  • Familiarity with LLMs (Gemini/GPT), and strong logical thinking for process mapping

  • Capable of managing both routine client tasks and an independent project simultaneously

  • Preferred Skills: Google Apps Script, Python, SQL, Google AI Studio, or Vertex AI Agent Builder

Compensation

Compensation for this position includes an hourly salary. The U.S. hourly rate for this role is $25.00.

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