Job Description
Job Title: Logistics Director
Type: Full-time (Remote)
Working Hours: Monday - Friday (Partial overlap with EST; availability for late evening calls (10–12pm local) is required to liaise with suppliers in India and China.)
Location: Philippines and India
About the Company
We are an innovative pet supplies company known for creating high-quality, eco-friendly, and performance-driven products for pets and their owners. With a strong presence in the U.S. market and partnerships with major retailers, DGS Pet continues to grow its global supply chain footprint while maintaining a commitment to quality, reliability, and sustainability.
Key Responsibilities
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Supply Chain Management: Oversee end-to-end supply chain operations—from sourcing to delivery.
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Vendor Communication: Act as the main point of contact with factories and suppliers in India and China, including resolving issues such as incorrect box sizes or packaging specs.
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Freight & Forwarding Coordination: Manage relationships with freight forwarders and shipping partners; coordinate container building and dispatch schedules.
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Order Management: Own the full order lifecycle including processing, fulfillment tracking, and updates to major retailers (e.g., notifying PetSmart when an order is ready for pickup).
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Inspection Reports: Review and maintain documentation for product inspections and shipping quality.
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Customer & Partner Liaison: Respond promptly to emails, calls, and customer inquiries—professional communication with partners is essential.
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Invoicing: Handle basic invoicing tasks related to logistics and freight operations.
Ideal Candidate should have the following:
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Experience: Must have prior experience in international logistics, import/export, and freight coordination.
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Communication: Proactive communicator who responds to emails and calls without delay.
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Detail-Oriented: Able to manage multiple shipments and orders without missing key details.
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Night Shift Availability: Comfortable speaking with factories and freight partners during late evening local hours to align with Asia time zones.
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Initiative: Takes ownership of the logistics process and solves problems without requiring constant follow-up.
